Terms and Conditions for Welcome to UP Campaign (“Terms and Conditions”)

Welcome to UP Campaign – All about the Campaign

1. The Welcome to UP Campaign (“Campaign”) is a promotional campaign organized by CGS International Securities Malaysia Sdn. Bhd. (“CGS MY”). This Campaign is open to all new or existing retail clients of CGS MY (eligibility as defined under the Eligibility Criteria in Section A below) and will begin from 01 Jan 2026 to 30 June 2026 (both dates inclusive) (the “Campaign Period”).

A. Eligibility

1. Subject to the Terms and Conditions contained herein, the Campaign is open to participants who meet all the following criterias:
  1. (a)
    are either new retail clients of CGS MY or existing clients of CGS MY who do not currently have an UP mobile application account (“UP Account”) with CGS MY;
  2. (b)
    are currently residing in Malaysia (determined by the residential address provided during the UP Account opening process with CGS MY; and
  3. (c)
    apply for and successfully open new UP Account(s) with CGS MY during the Campaign Period by entering the promotion code “INVESTUP” in the promotion code field during the account opening process during the Campaign Period.
  4. (Each such client is referred to as an "Eligible Client," and collectively, they are referred to as the “Eligible Clients.”)
2. No participation form is required to be completed for the purpose of participating in the Campaign as Eligible Clients are automatically enrolled in the Campaign upon satisfying the eligibility criteria as set out above.
3. Ineligible Clients: The following persons and/or accounts are NOT eligible to participate in the Campaign:
  • employees, directors, and dealers’ representatives of CGS MY;
  • corporate clients;
  • existing or former clients of CGS MY who have closed their UP Account anytime during the twelve (12) month period prior to 01 January 2026; or
  • Eligible Clients who close their UP Account at any time during the Campaign Period.
4. Notwithstanding the above, CGS MY has the full discretion to determine the eligibility of any client to participate in the Campaign and CGS MY reserves the absolute right to reject any Eligible Client’s participation in this Campaign without assigning any reason.

B: Campaign Mechanics

1.
Open an UP Account and Deposit RM100 to Earn RM10 Touch ‘n Go (TnG) Reload PIN
  1. (a) Eligible Client(s) who:
    1. apply for and successfully open an UP Account with CGS MY during the Campaign Period;
    2. enter the promotion code “INVESTUP” in the promotion code field during the UP Account opening process; and
    3. deposit a minimum of RM100 into their UP Account during the Campaign Period;
    shall be referred to as a “Qualified Client” and shall be entitled to receive a Touch ‘n Go reload pin worth RM10 (“RM10 TnG Reload PIN”);
  2. (b) The RM10 TnG Reload PIN will be emailed to the Qualified Client’s registered email address within thirty (30) calendar days after the UP Account has been successfully opened.
2.
SaveUP and Earn RM25 Complimentary Shares
  1. (a) Qualified Client(s) who execute at least one (1) SaveUP trade (an automated investment feature (Regular Savings Plan) which is available within the UP Account) via their UP Account during the Campaign Period shall be entitled to receive complimentary shares worth a total value of RM25 (“Complimentary Shares”) subject to the terms and conditions herein.
  2. (b) The Complimentary Shares will be credited to the Qualified Client’s UP Account within thirty (30) calendar days from the first SaveUP trade execution date.
  3. (c) CGS MY, at its sole discretion, shall determine the specific stock (counter) to be awarded as the Complimentary Shares. CGS MY reserves the right to substitute the selected share with another of equivalent value subject to availability.

C: Terms & Conditions

The following Terms and Conditions shall apply and govern all Eligible and/or Qualified Clients who participate in the Campaign and qualify to receive the RM10 TnG Reload PIN and/or the Complimentary Shares (collectively referred to as “Rewards”):
1.
By participating in the Campaign, the Eligible Clients are deemed to have read, understood and agreed to be bound by (i) these Terms and Conditions, CGS MY’s General Terms and Conditions, as well as the terms of any other agreement(s) that the Eligible Clients may have entered into with CGS MY (each as amended, modified, and/or supplemented from time to time). The Eligible Clients further agree that all decisions made by CGS MY regarding any aspect of the Campaign, including but not limited to the applicable Rewards, the interpretation of these Terms and Conditions and the determination of Eligible Client and Qualified Client(s), are final, binding and conclusive. No correspondence, queries, appeals or protests will be entertained and CGS MY shall not be obliged to provide any explanation regarding its decisions. Any breach or failure to comply with the foregoing shall result in the disqualification of the relevant Eligible and/or Qualified Client(s) from the Campaign and the forfeiture of the applicable Rewards in accordance with Clause 16.
2.
The applicable Rewards shall not be construed as an offer, recommendation, or solicitation to buy or sell any securities. All Eligible and/or Qualified Client(s) are advised to conduct their own independent evaluation and consult professional advisers before engaging in any transactions.
3.
Where applicable, all prices and values stated here are correct at the time of printing. The applicable Rewards does not include any accessories or additional items, or representations not expressly stated in these Terms and Conditions herein. Any visuals, images, or promotional materials related to the applicable Rewards are for illustrational purposes only and do not form part of the actual Rewards or any associated rewards.
4.
All Qualified Client(s) shall be responsible for any costs whatsoever incurred in connection with the applicable Rewards:
  1. (a)
    Qualified Clients shall be responsible for paying any applicable taxes including sales & services tax, incidental cost and/or any other charges relating to the applicable Rewards unless stated otherwise. CGS MY shall not be held liable for any tax, incidental cost, charges, and/or damages incurred in connection with the crediting or user of the Rewards, or due to any non-fulfilment by any of its agents or distributors or third-party providers.
  2. (b)
    The Rewards shall not be transferable or exchangeable for cash or any other form of credit or in kind, whether in part or in full. They are non-withdrawable and may only be used for trading purposes within the UP Account.
  3. (c)
    Where applicable, the Rewards may carry additional terms and conditions imposed by third party providers. In such cases, these additional terms and conditions shall apply in addition to the Terms and Conditions contained herein.
5.
CGS MY reserves the right, without prior notice or assigning any reason whatsoever, to substitute the applicable Rewards with other item(s) of similar value. Any substitution made by CGS MY shall be considered as final, binding, and conclusive. The Rewards under the Campaign do not include any accessories of items shown in any advertisements and/or promotional materials which are for photography purposes only
6.
To the fullest extent permitted by law, CGS MY expressly excludes and disclaims any representations, warranties, or endorsements, whether express or implied, written or oral, related to the availability, timeliness and use of the applicable Rewards. Additionally, CGS MY accepts no responsibility for any additional expenses, omissions, delays, re-routing, or actions taken by any government or authority that may arise in connection with the entitlement, use or enjoyment of the applicable Rewards. Eligible and/or the Qualified Client(s) shall remain responsible for complying with any legal, financial, or tax-related obligations associated with their participation in the Campaign.
7.
While CGS MY will endeavour to credit or email the applicable Rewards to the Qualified Client’s promptly, there may be delays due to processing or other administrative factors. CGS MY shall not be responsible for any such delays, nor will any compensation be provided for any delay in the delivery of the applicable Rewards.
8.
To the fullest extent permitted by law, CGS MY, its affiliates, employees, directors, officers, representatives, and agents shall not be liable for any loss, damage, injury, costs, or expenses incurred by any person, including but not limited to loss of income, profits, goodwill, or business opportunities, or any direct, indirect, incidental, consequential, exemplary, punitive, or special damages, whether incurred by the Eligible Clients, the Qualified Client(s) and/or any third party, arising from or in connection with the applicable Rewards, whether in contract, tort, negligence, or otherwise, even if CGS MY has been advised of the possibility of such damages in advance, and all such damages are expressly excluded.
9.
CGS MY reserves the right, at its absolute discretion, to:
  1. (a)
    Extend, modify, shorten, discontinue, cancel, terminate, or suspend the Campaign for any reason with or without any prior notice. For avoidance of doubt, any such action shall not entitle any Eligible and/or Qualified Client(s) to claim compensation or to seek remedy against CGS MY for any loss or damages suffered or incurred by the Eligible and/or Qualified Client(s) as a direct or indirect result of any such act of extension, modification, discontinuation, cancellation, termination or suspension.
  2. (b)
    Vary (whether by addition, deletion, modification, or any other form) (the “Amendment”) any of the terms and conditions herein at any time without prior notice and without disclosing any reason. The Amendment shall be made at CGS MY’s absolute discretion and communicated through one or more of the following means: (i) via email to the Eligible and/or Qualified Clients’ last known email address maintained in CGS MY’s records or (ii) by posting on CGS MY’s website at https://www.cgsi.com.my. The Amendment shall be deemed as binding on the Eligible and/or Qualified Clients from the date of notification of the Amendment or from such other date as may be specified by CGS MY (through one of the above means of communication). These Terms and Conditions, as amended or varied from time to time pursuant to Clause 9 shall prevail over any conflicting provisions or representations contained in any other promotional or marketing materials relating to the Campaign.
10.
The Campaign shall not be construed as an offer, recommendation, or solicitation to buy or sell any securities. All Eligible and/or Qualified Client(s) are advised to make their own independent evaluation and to consult their professional advisers before undertaking any transaction.
11.
All other terms and conditions applicable to general trading in the UP Account shall continue to apply. Nothing herein shall affect CGS MY’s general terms and conditions and/or the account(s) terms and conditions to which the Eligible and/or Qualified Clients have agreed to.
12.
Pursuant to the requirements under the Personal Data Protection Act 2010, CGS MY is required to obtain the Eligible and/or Qualified Client's consent for the processing of their personal data. By participating in the Campaign, the Eligible and/or Qualified Client(s) consent to CGS MY’s processing of their personal data, provided now and from time to time, in connection with their participation in the Campaign (with reference to Clause 1) or for any current or future publicity and advertising materials of CGS MY relating to this Campaign. The Eligible and/or Qualified Client(s) hereby confirm that they have read, understood and agree to be bound by the CGS MY’s Privacy Notice (which is available at https://cgsi.com.my/info/privacy-notice (“Privacy Notice”) and the terms herein, concerning the processing of their personal information. For the avoidance of doubt, the Eligible and/or Qualified Client(s) agree that the Privacy Notice is deemed incorporated by reference into these Terms and Conditions.
13.
The Eligible and/or Qualified Client(s) agree and authorize CGS MY to disclose their details (including, but not limited to, name, NRIC number, telephone number and address) to the vendor/distributor/agent of CGS MY or any third party, as applicable or necessary, for the purpose of notifying and delivery of the applicable Rewards. All taxes, charges and incidental costs in this regard shall be borne by the Eligible and/or Qualified Client(s).
14.
Any communication regarding the applicable Rewards (e.g., eligibility, issuance, or other Reward-related matters), as deemed appropriate by CGS MY, will be communicated to Qualified Client(s) using their telephone numbers and/or email addresses maintained in CGS MY’s records. The Qualified Client(s) are responsible for ensuring that their contact information are accurate and up to date. If a Qualified Client’s contact information changes and they fail to notify CGS MY before the Rewards is issued, they may not receive such communication. In such cases, CGS MY reserves the right to forfeit the applicable Rewards.
15.
CGS MY reserves the right to forfeit the applicable Rewards without any prior notice, under the following circumstances: -
  1. (a)
    The Qualified Client(s) are not contactable in accordance with clause 13.
  2. (b)
    The Qualified Client(s) have an account(s) that is in contra loss (where the buy cost exceeds the sell proceeds, resulting in a contra loss which the Qualified Client(s) shall pay to the CGS MY); or
  3. (c)
    For any other reason which CGS MY, in its absolute discretion, deems appropriate.
If the applicable Rewards are forfeited for any of the reasons set out in (a) to (c) above, CGS MY reserves the right to reallocate it to the next eligible recipient, subject to availability and at its absolute discretion.
16.
The provision of the applicable Rewards is at the absolute and sole discretion of CGS MY. CGS MY’s decision to forfeit any of such Rewards for the reasons set out in clause 16(a) to (c) above, shall be considered as final, binding, and conclusive.
17.
CGS MY reserves the right to publish or display the name, photos, and city of residence of any Eligible and/or Qualified Client(s) for advertising and publicity purposes in any manner it deems appropriate. By accepting the applicable Rewards, the Eligible and/or Qualified Client(s) consent to and agrees that CGS MY shall be at liberty to publish and/or display their names, photos and cities of residence without compensation.
18.
The Campaign and all the Terms and Conditions as set out herein, shall be governed by the laws of Malaysia. All Eligible and/or Qualified Client(s) agree to submit to the exclusive jurisdiction of the Courts of Malaysia, but CGS MY will be at liberty to proceed against the Eligible and/or Qualified Client(s) in any court of competent jurisdiction.